Comcast’s Gon’ Comcast: Cable Company Renames Former Customer “Asshole Brown” » VSB

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Comcast’s Gon’ Comcast: Cable Company Renames Former Customer “Asshole Brown”



Raise your hand if you need any other reason to hate Comcast other than it being Comcast?


But, since Comcast is clearly an overachiever, one of its retention specialists changed a customer’s monthly statements under the name of “Asshole Brown” instead of their actual name, Ricardo Brown. This spawned from a disagreement between Ricardo’s wife Lisa and the retention specialist due to Lisa’s request to escape from her hellbound contract, I mean… cancel her cable service.

Look, I get it, we all have our little inside jokes at work when we have to deal with less-than-amicable customers or colleagues — hence the secretary I used to call “maggot tits” in Gchat convos — but Comcast calling anybody an asshole is the pot calling the kettle black while at an All Black Everything party in February.

At least they refunded them for the past two years of cable service. Which, well, can I be Asshole Brown next?

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Roll Call

Roll Call is a daily collection of interesting news stories, articles, blogs, and thinkpieces, curated by Tonja Stidhum and Natalie Degraffinried. They both have big hair, but they are not the same person.

  • Monica

    As a call center rep that person is my hero. These people have zero respect for the people who they call into for help.

    • Tonja (aka Cheeks)

      Actually, I feel ya. I can only imagine the disrespectful ish that comes outta customers’ mouths when you work for a call center. But, best believe… some of the call center folks be gettin froggy, too. Difference is, you getting paid for it. So your company gotta pay for it LOL.

  • Val

    Comcast is evil. If they ever go out of business I’m going to give a party. And, I haven’t been a Comcast customer in about 5 years. The hate doesn’t fade.

    • Tonja (aka Cheeks)

      A. PARTY.
      Back when I was in undergrad in DekKalb, IL, ALL TV was digital before that became a nationwide thing, so we had to have cable to watch TV and guess who was the ONLY CABLE PROVIDER. That’s right…
      They’re so evil because they monopolize this ish. Whew, the hate is strong.

  • Detroit Skater

    i don’t even have cable, but this just made me laugh so hard. oh the stories i’ve heard….

  • HeyBooHey

    Ugh, eff Comcast as a staff, a corporation and a muthaf*ckin crew. I’m a customer and while I’ve always had pleasant experiences with customer service, I’ve had to make calls way too many times for jacked up prices & subpar services. Now, having also worked in customer service, I’ve had people call in who wanna curse my mama, her old pet goldfish and everything the light touches because of circumstances beyond my control. Gotta hear both sides but 50/50 A. Brown mighta deserved it

  • CrankUpThe_AC

    Things I hate:

    1. Comcast
    2. KKK
    3. Nazis

    It’s the fact that they s**t on you because they know you have no other options smh.

  • Frog Princess

    I work for Comcast and I hate Comcast. I changed addresses and was without cable for an entire month. If I wasn’t get a paycheck for them, I would have Direct TV.

  • Mytwocents

    Not “maggot tits”! I can’t stop laughing!

  • LJK

    I guess I’m one of the odd cases. I NEVER had a problem with Comcast in college. In fact, they were pretty easy to deal with. But Comcast in DC…chile, that’s Lucifer’s helper. My roommate and I had a horrible year dealing with their incompetent employees. I’m sure they were able to scam of us of way more money than we should’ve been paying.

  • PunchDrunkLove

    Man I cracked up at this article. All truth. I cannot stand Comcast. My cable went out a couple of months ago. I didn’t get a technician FOR FOUR DAYS!!! They gave me a .10 cent credit…or so it seemed. When I inquired about a 14.99 flyer, free DVR and Showtime for three months, and basic cable, I was told one thing but got something vastly different. I have yet to see a bill for 14.99. I even faxed the flyer to a supervisor since she claimed she couldn’t locate that particular advertisement. I went from 49.99 (cause basic is no) to (right now) roughly 110.00 a month.

    COMCANT should be the name.

  • PunchDrunkLove

    I’m happy about the alternatives offered now. I’m seriously thinking about changing up. My neighbor mentioned a small box (can’t think of the name) where she’s able to tap into Netflix and the likes. Said she paid about 50 bucks at Walmart. My brother bought a cable cord for connecting his phone into the tv and watches movies streaming his phone.

    I don’t think COMCANT can continue being incompetent. Technology offers all kinds of options.

    • Heavens2Murgatroid

      You might mean either the Apple TV box, Roku, or Amazon Fire TV. All of these are set up so you can stream Netflix, YouTube, HBOGO, and the likes directly to your tv

      • PunchDrunkLove

        Roku, that’s it!! Thanks! Yes, let Comcast keep acting. We can definitely remedy the problem.

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